Our Customer Promise
With over 1,000 trained personnel nationwide, we are able to provide a service that's second-to-none. Running through everything we do - from the finest installation standards to our dedicated customer care line - we take pride in the standard of service our customers have come to expect and the level of service we are able to provide.
From the moment it is installed, your Weatherseal installation is covered by the Weatherseal Platinum 10 year guarantee. We undertake to replace free of charge any Weatherseal unit that develops a fault or repair where it is reasonable to do so.
You are individual, and so is your home - that's why we take the time to find out exactly what you want and then make sure that you get it.
- Firstly, a designer will visit you to establish what you require to create the look you're after
- Then, one of our expert surveyors will carry out a detailed survey and develop an individual report
As you can see, you have plenty of opportunity to ask any questions you may have throughout the preparatory process.
- Once you have approved the designs and agreed to the surveyor's report, your exact specifications are sent to our factory and production starts
- It's at this stage that we'll agree on a convenient installation time for you
Quality is paramount - the quality of our service and the quality of our products. We use the most sophisticated technology to create precision products of distinction.
- Voted 'Manufacturer of the Year' by Window Industries magazine
- State-of-the-art technology ensures security, beauty and precision
Through continual dedication over the years we have developed our products to set new standards in beauty without compromising technical excellence.
- Chosen as 'Installer of the Year' and 'Fabricator of the Year' at the Glassex trade exhibition
- Awarded ISO 9002 for the integrity of company procedures by the British Standards Institute
With hundreds of thousands of happy customers whose homes have been transformed by our successful installations, we really know our stuff.
- Our expertly-trained installers will carry out the work with the minimum of inconvenience
- They will observe the latest health and safety regulations
The only difference we'll make is the one you asked for - we won't leave you with debris, mess or half-finished work.
- We offer a comprehensive ten year guarantee on product, installation, sealed units and hardware
- Every installation is inspected on completion to ensure unrivalled quality
Call FREE on 0800 041 041